MEDSPA MARKETING PARTNERS

TERMS AND CONDITIONS

Last Updated: March 2, 2026

PLEASE READ THIS AGREEMENT CAREFULLY. By accessing, installing, using our website, opting into SMS messaging, purchasing services, or executing any service agreement governed by these Terms, you (“Customer”) agree to this Agreement.

This Agreement is entered into between:

Sierra Marketing Pros LLC, doing business as MedSpa Marketing Partners (“Company,” “we,” “us,” or “our”)
and
You (“Customer,” “you,” or “your”).

If you do not agree to these Terms, you may not use our Services.


1) Scope of Agreement & Definitions

1.1 Scope of Agreement

This Agreement governs:

a. Access to and use of our website located at https://www.medspamarketingpartners.com
b
. Marketing, consulting, automation, communication workflow, and related professional services
c. SMS and messaging services
d. Any data or content provided in connection with Services

Continued use of the Services after updates to this Agreement constitutes acceptance of any revisions.

1.2 Definitions

“Agreed Plan” means the proposal, Order Form, invoice, service agreement, or written agreement executed or agreed to between the parties describing the Services and fees.

“Authorized Users” means individuals authorized by Customer to interact with or receive Services.

“Customer Data” means all information, data, and content provided by Customer in connection with Services.

“Confidential Information” means non public business, financial, operational, technical, or strategic information disclosed by one party to the other.


2) Services

2.1 Scope of Services

MedSpa Marketing Partners provides marketing, consulting, communication workflow support, automation implementation, CRM related support, creative services, and related professional services for med spa businesses.

The Company shall only provide the Services expressly included in the applicable Agreed Plan.

Any services not expressly included in the Agreed Plan are excluded unless agreed to in writing.

2.2 Delivery

Subject to Customer’s compliance with this Agreement and the Agreed Plan, the Company will provide Services in a commercially reasonable manner.

2.3 Modifications

The Company may modify tools, systems, methods, or processes used to deliver Services, provided that such modifications do not materially reduce the Services included in the Agreed Plan.

2.4 No Guarantee of Results

Unless expressly stated in a signed written agreement, the Company does not guarantee specific business results, revenue increases, advertising performance, lead volume, or outcomes.


3) Fees and Payment

3.1 Fees

Fees for Services shall be as agreed between the parties in the applicable Agreed Plan.

All pricing, billing terms, payment schedules, and related financial obligations are governed exclusively by the Agreed Plan.

3.2 Payment Obligations

Customer agrees to pay all agreed fees in accordance with the terms outlined in the Agreed Plan.

Failure to make timely payment may result in suspension or termination of Services.

3.3 Refunds

Unless expressly stated in the Agreed Plan or required by law, fees are non refundable.

3.4 Taxes

Customer is responsible for any applicable taxes associated with the Services, excluding taxes based on the Company’s income.


4) Use Restrictions

Customer shall not:

a. Use Services in violation of any applicable law
b. Upload or use data without proper consent
c. Reverse engineer or copy proprietary systems or materials
d. Use Services for unlawful, deceptive, or unauthorized purposes

The Company reserves the right to suspend or terminate Services for violations of this Agreement.


5) Customer Obligations

5.1 Data Responsibility

Customer is solely responsible for the accuracy, legality, and consent status of Customer Data provided to the Company.

Customer represents that it has obtained all required consents to process and use such data.

5.2 Compliance With Law

Customer agrees to comply with all applicable laws, including:

  • A2P messaging requirements

  • TCPA

  • CAN SPAM

  • Data protection and privacy laws


6) Confidentiality

Each party agrees to maintain the confidentiality of the other party’s Confidential Information and use it only for purposes of performing under this Agreement.


7) Intellectual Property

All proprietary tools, systems, templates, methods, content, and processes used by the Company remain the exclusive property of Sierra Marketing Pros LLC unless otherwise agreed in writing.

Customer receives a limited, non exclusive right to use deliverables for internal business purposes only.


8) SMS Terms of Service

8.1 Business Name

Sierra Marketing Pros LLC, doing business as MedSpa Marketing Partners

8.2 Description of Messaging Program

When you opt in, you may receive SMS messages including appointment confirmations, appointment reminders, service updates, onboarding communications, support responses, and occasional promotional messages related to MedSpa Marketing Partners.

8.3 Opt Out

You can cancel the SMS service at any time. Just text "STOP" to (916) 345-2371. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

8.4 Help

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at [email protected].

8.5 Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

8.6 Message and Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive message frequency varies depending on your interactions with our services. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

8.7 Privacy Policy

If you have any questions regarding privacy, please read our privacy policy:
https://nora.medspamarketingpartners.com/privacy-policy-msmp


9) No Sharing of Mobile Opt In Data

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.

Text messaging originator opt in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt in data and consent; this information will not be shared with any third parties.


10) Disclaimer of Warranties

Services are provided “as is” and “as available” to the maximum extent permitted by law.


11) Limitation of Liability

To the fullest extent permitted by law, Sierra Marketing Pros LLC shall not be liable for indirect, incidental, special, or consequential damages.

Total liability shall not exceed the amount paid under the applicable Agreed Plan in the three months preceding the claim.


12) Indemnification

Customer agrees to indemnify and hold harmless Sierra Marketing Pros LLC from claims arising out of:

  • Customer’s misuse of Services

  • Customer Data

  • Violation of messaging or privacy laws


13) Termination

Either party may terminate Services as outlined in the Agreed Plan.

Upon termination, all rights to use Services cease.


14) Governing Law

This Agreement is governed by the laws of the State of California.


15) Contact Information

Sierra Marketing Pros LLC
DBA MedSpa Marketing Partners
208 Providence Mine Rd, Suite 122J
Nevada City, CA 95959
United States

Email: [email protected]
Website: https://www.medspamarketingpartners.com